Barbara King is a group head in the MasterCard Payment Systems Integrity Group, managing the Customer Security and Risk Services (CS&RS) and Fraud Investigations teams globally. CS&RS represents the MasterCard risk management efforts at large to its key customer base. Fraud Investigations is responsible for efforts related to the identification, investigation, and management at MasterCard.
Ms. King joined MasterCard in 1996 as the regional manager of the Mid-Atlantic Region office. In 1997, she joined the Member Relations team working with MBNA. In 1999, she took a position in Strategic Operations and worked with several customers before moving into a management role in the Technology Account Management group in 2001. In 2006, she became a technology relationship manager in the Strategic Account Management group, serving as an internal liaison between MasterCard technology division and the Law and Franchise Integrity, Global Accounts, Global Finance, and Central Resources divisions.
Before joining MasterCard, Ms. King worked for the University of Delaware’s Division of Continuing Education. While there, she served as program manager for finance and legal education for public- and private-sector clients. Her responsibilities included managing the America Bankers Association’s National and Graduate Schools of Bank Card Management at the University of Delaware and the University of Oklahoma. Prior to her work with the University of Delaware, she worked in retail banking for 7 years as a branch manager and consumer loan officer in Richmond, Virginia.
Ms. King received her B.A. (Suma Cum Laude) in English from the University of Delaware as a returning adult student in 1991. She returned to the ABA Bank Card School as an instructor in 2000.