Shashi Verma is Director of Customer Experience at Transport for London (TfL). He is responsible for the operation of TfL’s revenue collection system including contactless payments, the Oyster card – the largest smartcard based ticketing system in the world; advising the Mayor of London on fares and ticketing policy; and, for running TfL’s customer service …
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Thiago Rosa dos Santos is the owner of Du Flores, a flower stand located at the Araca cemetery in Sao Paulo. While his business has been around 90 years, it is only the past 10 years that this small business owner has been accepting electronic payments.  Here Thiago shares his Cashless Pioneer story with MasterCard and how …
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