If you want to spot a technology trend, watch the youngest member of your family. A few years back, my two-year old niece walked up to the television screen and touched it to turn it on, and this year my daughter read out her Christmas wish list to Alexa on an Amazon Echo thinking it was her direct line to Santa.
A recent survey of 3,000 Americans conducted by Mastercard and Mercator reveals that the new wave of virtual assistants has already started changing how we engage and interact in our lives. Two thirds of respondents are already using voice assistants or messenger/text-based chatbots, and one in five are using them for commerce purposes.
Voice-based and text-based agents are commonly used for basic informational tasks ranging from performing an internet search, to finding the nearest restaurant and giving simple commands such as making a phone call. But a growing number of people are using this interface for more complex tasks, with 21 percent of respondents using this technology to shop, pay bills, bank online or send money.
Given the variety of conversational agents, devices, commerce applications, and branded providers, the user experience and security features for payments could vary widely. Here are four ways you can secure your transactions with a digital assistant:
- Keep It Secure: Always be sure to be on a secure and trusted WiFi network. When entering personal data and card information using a digital assistant, being on a secure network will help keep you safe and protected. Same goes for a voice assistant – never give out personal data and card information where you may be overheard.
- Activate appropriate controls: Most voice assistants offer some level of purchase confirmation. Adding a voice phrase, a special payment code or two-factor authentication can help minimize mistakes and prevent fraud.
- Recognize Links and Emails: Never click on any suspicious links or open messages from unknown senders. Since you will be typing in personal information throughout your digital assistant experience, always be sure to recognize the links and addresses so that you stay on the trusted pages.
- Feel Covered: Use a card that provides Zero Liability. That way even if fraud does occur, you are never liable for the fraudulent charges.
Over time, conversational agents will be able to accept cards more easily by simplifying how users receive prompts, notifications and feedback. By sharing consumers’ expectations with natural language processing interfaces, we can help develop and modify standards for new technologies and deliver safer and more seamless user experiences.
To read the full Conversational commerce: A new opportunity for card payments report, please click here: Conversational Commerce Whitepaper.
20 Comments
The article is very useful.Am planning to outsource my works to virtual personal assistant in India (GetFriday).What’s the opinion.Does anyone knows about the company?Do they follow any security measures?
Thank you for the valuable information.I have hired my virtual personal assistant from India(GetFriday) and the transactions and personal information’s are safe with them.
You seems to be problem while using windows 10 so you can switch to this website and can sort out your all issues.
We have to be very careful before outsourcing to the virtual personal assistant since we have to share lot of our personal information with our online assistant.In my opinion we have to choose our virtual assistant services company with utmost care.I have hired my virtual assistant from GetFriday(India) and they are highly trustworthy and they will keep data with much confidentiality.
Discover the best free download games for PC.
Thank you already share information and experience what we needed and we were always waiting for interesting articles full of information thank you so much .
Such a nice post dear.
Get all the information about LOL tier list from Our blog financenize
Nice Post, Thanks For sharing great article.
Our Geek Squad Tech Support Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Amazing helpful article. Got to learn new things from this. Thanks a lot for sharing.
And indeed, I’m just always astounded concerning the remarkable things served by you. Some four facts on this page are undeniably the most effective I’ve had.
Very helpful article. I have to learn new things from this. Thank you for sharing.
Remote Desktop can be used on any Windows platform, iOS or Android devices to connect to any other machine irrespective of the geographical location.
APK files could not be opened on iOS devices. You should either find a corresponding app in Apple App Store or get an app from developer using IPA file. To open APK file and view individual files from it you can use application which corresponds to the extracted file format.
And indeed, I’m just always astounded concerning the impressive points offered by you. Some four details on this page are undeniably the most effective I’ve had.
That’s really interesting post. Very nice. Really appreciate this.
Everything is well explained. Yes, I always use a secure and trusted WiFi network and it is very important. However, I learned a few more extra things in this post.
Regards
Brian
There is no universal rule of thumb to reference while trying to determine when to replace your flooring. This depends on the type of flooring you need to be replaced, the quality of the materials which were used, the quality of the installation process, how you treated the flooring, and so on.
Glad i can still find a service which is more peculiar and helpful. This is a helpful post sofar