Sydney, 12 October 2016 – To coincide with the Australian Government’s 2016 Stay Smart Online Week (SSO Week) Mastercard has released tips to help Australians shop safely and securely online.

Australians love to shop online, with more than four in five hitting the net to bag a bargain. However, more than half of Australians tend to stick to familiar retailers in a bid to maintain payment safety online, according to Mastercard research/.

Garry Duursma, Head of Acceptance Development and Innovation at Mastercard, said, “Mastercard goes to great lengths to ensure customers are safe when paying online. Mastercard’s digital wallet Masterpass is the most convenient and secure way to pay online.

Mastercard Identity Check Mobile is a new payment technology application that uses biometrics like fingerprints or facial recognition to verify a cardholder’s identity. The app uses the fingerprint scanner on your smartphone or via facial recognition technology by taking a “selfie” photo.

“Mastercard is also investigating electrocardiograms, which monitor individual’s unique heart rate pattern. This could soon be read through an electronic wristband and used as verification to access accounts.

“While some of these advances are in the future, the busiest shopping time of year just around the corner. By taking a few precautions, Australians can shop fearlessly around the world.”

Here are some simple ways Australians can protect themselves:

  • Choose secure webpages- Only pay for goods online via a secure webpage. Secure pages will begin with ‘https’ and will feature a locked padlock symbol in the browser.
  • Keep your details safe- Never send your bank or credit card details via eemail, text message, social media or over the phone.
  • Update your security protection – Make sure you update your security protection for whichever device you plan on shopping with, whether it be your phone, laptop or tablet.
  • Take advantage of Masterpass- Unlike any other digital payment solution, a Masterpass digital wallet is created in conjunction with your nominated bank, so it eliminates the need to enter payment and shipping information with every purchase and retailer.
  • Contact the seller- If you’re buying from an online store for the first time, use the contact details to get in touch with the seller. If you don’t get a response, stay away.
  • Trust your instinct- If you see an offer online that looks too good to be true, it probably is.
  • Read reviews- Search engines are your friend. You will almost always be able to find a review of a shopping site.

About Mastercard

Mastercard (NYSE: MA), www.mastercard.com, is a technology company in the global payments industry.  We operate the world’s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories.  Mastercard products and solutions make everyday commerce activities – such as shopping, traveling, running a business and managing finances – easier, more secure and more efficient for everyone.  Follow us on Twitter @MastercardAU@MastercardAP and @MastercardNews, join the discussion on the Beyond the Transaction Blog and subscribe for the latest news on the Engagement Bureau.

/About the research

This Mastercard commissioned omnibus study was conducted online amongst 1,001 Australians aged between 18 and above. The results were weighted on gender, age and region to ensure a nationally representative sample was achieved.

Media Contacts

Heather-Ann Cody, Weber Shandwick, hcody@webershandwick.com
Linda Kastanias, Weber Shandwick, lkastanias@webershandwick.com