Mastercard and the University of Canberra Centre launch Staying Safe Online: Cyber Safety Guide for Online Shopping   

Canberra, December 7, 2017 – Australian consumers are forecast to spend more than $50 billion shopping in the lead up to Christmas[1]. With a growing proportion of that expenditure online, Mastercard has today launched Staying Safe Online: Cyber Safety Guide for Online Shopping, a handy reference guide for online shopping this Christmas.

Produced in conjunction with the University of Canberra’s Centre for Internet Safety (CIS), the guide highlights the growth of online shopping activity in Australia and contains practical tips and advice on where to get more information about safely shopping online.

“Online spending is growing five times faster than traditional payments with research indicating that nearly 90 percent of Australians shop online[2], which is only expected to increase further. The rapidly growing number of connected devices and continued focus on e-commerce from local and international companies make for an exciting future for Australian consumers and retailers alike,” said Andrew Cartwright, Country Manager at Mastercard Australia.

“But while the internet continues to revolutionize the way we shop, there are some simple things to remember to help you stay safe when making online payments. That’s why we’ve released this guide ahead of one of the busiest shopping periods of the year – to give people simple and easy to follow steps to ensure their cyber safety when shopping online,” Cartwright added.

The top four tips from the Staying Safe Online toolkit include:

  • Know who you are dealing with – check company details and customer reviews.
  • Only make online payments through secure sites that have ‘https:// at the start of the address and a picture of a locked padlock in the address bar of your browser.
  • Never send bank account or credit card details by email.
  • Be careful of websites making offers that seem too good to be true.

Nigel Phair, Director of the University of Canberra’s Centre for Internet Safety said “there’s no question that online shopping has become the main thing we use the internet for and encouraging Australians to stay safe online, especially over the festive period, is a top priority for us. Through simple tools and advice such as the guide from Mastercard, Australians can adopt good habits and stay safe this Christmas.”

The Staying Safe Online: Cyber Safety Guide for Online Shopping is available to download or read from:


About Mastercard
Mastercard (NYSE: MA),, is a technology company in the global payments industry.  We operate the world’s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories.  Mastercard products and solutions make everyday commerce activities – such as shopping, traveling, running a business and managing finances – easier, more secure and more efficient for everyone.  Follow us on Twitter @MastercardAU, join the discussion on the Beyond the Transaction Blog and subscribe for the latest news on the Engagement Bureau.

About CIS
The Centre for Internet Safety at the University of Canberra was created to foster a safer, more trusted Internet by providing thought leadership and policy advice on the social, legal, political and economic impacts of cybercrime and threats to cyber security.

Mastercard Communications Contact
Sarah Trethewy, (02) 9994 4461


[1] Roy Morgan and The Australian Retailers Association, 2016
[2] Mastercard Online Shopping Survey, 2016