Security and convenience of cards make them preferred payment method for two-thirds of consumers
London – October 7th, 2016 – More than two in five British people are ready to completely give up using cash, new research by Mastercard reveals today. Some 44% of consumers claim they would ditch notes and coins altogether if card payments were accepted everywhere.
The latest figures show that 62% of Britons now prefer to pay with card or other forms of electronic payment than cash. And more than two-thirds of people (69%) say they use card or other electronic payment methods more often.
Those aged 25 to 34 are most keen to stop using cash, with 62% saying they would pay only with card if it was universally accepted. More than half (53%) of people aged 16 to 24, and from 35 to 44, felt the same.
People are increasingly snubbing cash as they see card payments as a safer and more secure way of accessing and spending their money. Two in five (41%) feel uncomfortable carrying cash for fear of losing it or having it stolen, whereas misplaced or stolen cards can be cancelled.
“While many people still have cash in their wallet, it’s clear that we’re witnessing a big shift in the way people are making every day payments,” said Mark Barnett, President of Mastercard UK and Ireland. “In particular, contactless is driving this trend as it eliminates the need for cash for small transactions – our own data shows contactless spending is growing 225% year on year in the UK.”
The shift in consumer behaviour comes as increasing numbers of Britons embrace the speed and convenience of card payments. The introduction of new technologies such as contactless, mobile contactless, online and in-app payments have helped drive this change, the research indicates.
Two in five Britons (40%) attribute their declining use of cash to wider acceptance of contactless payments. A quarter of consumers are already using their smartphones to make mobile contactless payments, or would like to do so in the future, the poll shows. This figure increased to 45% for 25 to 34-year-olds.
The number of contactless transactions made in the UK leapt by 225% year on year, the latest Mastercard data comparing Q2 2015 and Q2 2016 shows.
Card and contactless payments have become so popular that two in five Britons (38%) say they feel inconvenienced when a shop does not accept them. Well over a quarter (29%) are surprised and one in five (18%) are even annoyed, with younger generations most likely to be frustrated.
A further 20% even avoid or walk out of shops and restaurants when they realise that they don’t accept card payments.
One in four consumers (24%) think cash will cease to exist within their lifetime – rising to two in five (41%) among those aged 25 to 34.
Among the list of turn-offs for cash among Britons is the hassle of carrying it around. More than two in five (43%) of Britons are fed up with carrying change around in their pockets and resort to leaving coins at home instead – rising to more than half (51%) among 25-34-year-olds. One-third (32%) said they believe cash is unhygienic.
– ENDS –
Mastercard (NYSE: MA), www.mastercard.com, is a technology company in the global payments industry. We operate the world’s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. Mastercard products and solutions make everyday commerce activities – such as shopping, travelling, running a business and managing finances – easier, more secure and more efficient for everyone. Follow us on Twitter @MastercardUKBiz, join the discussion on the Beyond the Transaction Blog and subscribe for the latest news on the Engagement Bureau.