Mastercard’s mobile payment app allows customers to order ahead and skip queues at Freshii, The Bakehouse and numerous other food and drink outlets
DUBLIN – August 1st, 2017 – Visitors and workers at CHQ, Dublin’s iconic building no longer need to queue at its numerous cafés, restaurants, bars and visitor attractions. They now have the ability to order ahead and pay directly from their smartphone, through the Qkr! with Masterpass app, an innovation created in the city.
Located in the Custom House Quarter area within Dublin’s docklands, CHQ plays host to events as well as being home to EPIC, The Irish Emigration Museum and one of the city’s leading co-working space for tech start-ups, Dogpatch Labs.
CHQ’s thriving environment now allows its patrons to make mobile payments at any one of the venue’s outlets, including J2 Sushi & Tea, The Bakehouse, Seven Wonders, Toss’d, and Freshii . Qkr! can also be used at the EPIC Irish Emigration Museum and its gift store, as well as the soon-to-open Urban Brewery.
“It’s fitting that such a historic Dublin venue is now using technology created in Dublin to improve customer service”, said Jennifer Macrae, vice president at Mastercard Labs. “CHQ is located in the heart of Ireland’s finance and tech hub, an area that plays host to Google, Facebook and Airbnb. Qkr! has been making waves in the UK for some time now. We will be bringing this to many other outlets in Ireland so the app will become increasingly useable beyond CHQ.”
Suzanne Heery at CHQ said: “CHQ is thriving day in and day out especially at lunchtimes. We noticed that over the past 12 months the queues have been growing to extreme lengths at peak periods, so we set out with the help of Dogpatch Labs and Innovation postgrads at Trinity College to find the right solution. All evidence pointed towards a solution that would allow customers to order ahead and skip the queues. The team at Mastercard has helped us do just that”.
“Qkr enables our retailers to provide the best customer service while managing queues and capacity during the busy lunchtime hours. We want to embrace technology to ensure that all our tenants can continue to provide excellent customer service.”
Formerly known as Stack A, CHQ was built in 1820 as a wine and tobacco bonded warehouse with estensive stone and brick vaults beneath it for storage. The Grade One listed building is now home to EPIC, The Irish Emigration Museum, an interactive visitor experience that that inspires and guides visitors on a journey to discover the stories of global Irish emigration throughout history.
Qkr is already used to great acclaim in food chains such as wagamama and Zizzis in the UK, saving time for customers and waiters alike.
Qkr’s versatility is evidenced in its varied use around the world, from The Open in the UK, to the Copa America football tournament in South America, or paying for schools meals in Australia.
The app can be downloaded from the App Store or Google Play.
About Mastercard Mastercard (NYSE: MA), www.mastercard.com, is a technology company in the global payments industry. We operate the world’s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. Mastercard products and solutions make everyday commerce activities – such as shopping, travelling, running a business and managing finances – easier, more secure and more efficient for everyone. Follow us on Twitter @MastercardUKBiz, join the discussion on the Beyond the Transaction Blog and subscribe for the latest news on the Engagement Bureau.
Mastercard Communications Contacts
Emma Fahy, +44 7580 790 297
The chq Building is a Grade One protected structure and an industrial masterpiece. The chq Building was built in 1820 as a new bonded warehouse to store large and valuable cargos of tobacco, tea and spirits. Beautiful Georgian brickwork encloses a vast ground floor area of over 8,000 sq. m, with a slate roof supported by a sophisticated, innovative cast iron frame. The vaults underneath, also over 8,000 sq.m were used in times gone by for storing wine and spirits. The building is been transformed into a destination of eateries, cafes, restaurants and shops. CHQ and the adjacent Georges Dock area houses large event spaces as the perfect frame for product launches to corporate receptions as well as being home to EPIC The Irish Emigration Museum and Dogpatch Labs, the leading co-working space for tech start-ups.
CHQ Communications Contacts
Mette Boye Hansen, +353(0) 87 0634074
Sarah Hall, +353(0) 87 9827959