Mastercard Teams Up With Kai Shing for Safe, Secure and Hassle-Free Digital Payment Method For Management Fee

October 12, 2021 | Hong Kong

Property owners in housing estates managed by Kai Shing can now pay their management fees with Mastercard cards via the “Live e-asy” app

Mastercard today announced its partnership with Kai Shing Management Services Limited (Kai Shing), a member of Sun Hung Kai Properties, to roll out a new safe, secure and convenient way for property owners in more than 100 housing estates with over 100,000 property flats managed by Kai Shing to pay for their management fees – via Mastercard credit, debit or prepaid cards on the “Live e-asy” app, Kai Shing’s tailor-made integrated app for residential properties.

Starting today, “Live e-asy” app users can pay their management fees on time by binding their Mastercard cards to the app, reducing administrative time and eliminating the cost of paying by cheque or transfer. As well as leveraging Mastercard’s fast, secure and reliable global network with robust, multi-layered protection, property owners can also view their past payment records in the app as well as receive other privileges and offers from Kai Shing.

Using Mastercard cards to pay via “Live e-asy”

The payment journey via “Live e-asy” is easy and seamless:

  • Open the “Live e-asy” app to view outstanding balance shown in the “My Management Fee Status” section.
  • To pay via credit, debit or prepaid cards, property owners need to add their Mastercard cards and set them as default in the “My Wallet” section.
  • Property owners can then use the cards in their wallet to clear their outstanding management fees.
  • Property owners can also preset the card via the app to “Enable Autopay” for more convenient payment, a feature that can be disabled at any time.
  • A push notification will be sent upon successful payment.


Kevin Chu, Director, Kai Shing, said, “Leveraging our one-stop ‘Live e-asy’ app with the latest feature ‘e-Wallet’, Kai Shing is glad to introduce a new, speedy and safe digital payment method to our property owners. Owners can enjoy this new smart and convenient service at home with ease and comfort. We are pleased to partner with Mastercard in this attempt for our property owners’ convenience and create better user experience. In the era of smart management, we are committed to raising the bar of management services by integrating latest technology with creativity. Going forward, we will continue to explore and invest in different intelligent solutions in collaboration with partners.”

Helena Chen, Managing Director, Hong Kong and Macau, Mastercard, said, “Through the new safe, secure and convenient digital payment method brought about by our partnership with Kai Shing, Mastercard looks forward to making management fee payment more manageable for property owners via the ‘Live e-asy’ app. Trends in digitalization are seen all over the world, as demonstrated by Mastercard studies showing that card-not-present transactions are growing by over 30 percent globally, further fueling Mastercard’s commitment to supporting Hong Kong people’s daily lives via seamless digital options, with safety and security as top priorities.”

From October 12, 2021 to December 31, 2021, eligible property owners can receive 12,500 points of integrated loyalty program “The Point by SHKP,” which can be used to redeem shopping coupons or other rewards via the “SHKP Malls” app at 23 Sun Hung Kai Properties malls after their first-time management fee payment via Mastercard credit, debit or prepaid cards. App users simply need to download the “SHKP Malls” app and link it with “Live e-asy” to enjoy the benefits.

Settle your management fees securely, on time and hassle-free! Register your Mastercard cards at Kai Shing’s “Live e-asy” app and experience the benefits of a safe digital lifestyle!

Terms and conditions apply for the promotion above.

Helena Chen, Managing Director, Hong Kong and Macau, Mastercard, and Kevin Chu, Director, Kai Shing Management Services officially announce partnership to allow owners in properties managed by Kai Shing to pay their management fees with Mastercard cards via the “Live e-asy” app.

Media Contacts

Carmen Wong, Kai Shing Management Services
Karen Lo, Mastercard
Janus Lau, Mastercard
Sam Cho, Agency (Mastercard)
(852) 2533 9982 |
Cherry Ho, Agency (Mastercard)
(852) 2533 9905 |

About Kai Shing Management Services,

Kai Shing Management Services Limited, a member of Sun Hung Kai Properties, is one of the largest property management organizations in Hong Kong. Established in 1978, our management portfolio in Hong Kong and Mainland China spans over a hundred million square feet. We hold one of Hong Kong’s most extensive and diverse property management portfolios, including residential units, retail and office space and industrial/office premises, including landmark properties. Underscored by our motto “We Serve You Best”, our top-tier property management services are bespoke and environmentally friendly.

About Mastercard (NYSE: MA),

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.