Executive Vice President, Global Customer Delivery
Jennifer Rademaker is executive vice president of global customer delivery for Mastercard. In this role, she is responsible for delivering the company’s products and solutions to issuers, acquirers, merchants and partners through a streamlined and consistent experience. Jennifer serves on the company’s management committee.
Prior to assuming this role in 2017, Jennifer was responsible for the technical consulting and customer service activities across the United States and Canada. Earlier in her tenure, she led the management, development and commercialization of consumer and commercial products for Mastercard Europe, as well as roles in strategy and development.
She brings more than 25 years of global experience in payments and financial services, with positions at Experian, American Express, and First USA/Bank One. Her background includes credit underwriting, product pricing and profitability, analysis and modeling, marketing and product management. Before joining Mastercard in 2007, Jennifer was the chief credit officer at African Bank in South Africa.
She is also the author of a comic book series published in South Africa that educates children on good financial habits and life skills.
Jennifer serves on the board of directors of the American Red Cross in Greater New York. She holds a Bachelor of Science in statistics from Lehigh University and a Master of Science in statistics from Iowa State University.