ING and Mastercard partner to enhance the online shopping experience for customers

March 21, 2024 | WATERLOO, BELGIUM
ING C2P_March 2024
ING and Mastercard partner to make payments easier and safer for consumers in Spain when shopping online through Click to Pay, a simple and intuitive way of paying. Click to Pay is now available on ING´s app and website in Spain and will be rolled out in other European countries later this year.

ING has enabled Click to Pay for all its customers in Spain, streamlining the registration process and providing them a solution to easily enroll from their ING app and have access to the service, wherever the Click to Pay logo appears. Once enrolled, customers can pay for their purchases easily and securely at participating online merchants.

Click to Pay is a global digital solution that provides users with a seamless and secure platform to consolidate multiple payment cards into one profile and is compatible across all devices. With Click to Pay, customers can enjoy a consistent and faster checkout without the need to input payment details, while benefiting from increased security.

Through this partnership, ING is improving the online payment experience for its customers while increasing security, as transactions are secured with tokenization. This allows improved conversion and ensures consumers feel protected and valued. The solution is built on global payment industry EMVCo standards and is supported by all major card networks.   

“We are thrilled to embark on this journey alongside our trusted partner ING, extending the reach of Click to Pay to ING customers through Spain, and extending to other countries later in the year. This partnership underscores our commitment to delivering payments innovation and technology, empowering consumer through a seamless and secure experience.” says Eimear Creaven, Western Europe President, Mastercard.

Almudena Román, Head of Retail Banking, ING Spain, says “with this new partnership, ING is widening its range of solutions so that our customers can shop online more securely, conveniently and faster, while also responding to their day-to-day needs.”

Media Contacts

Suman Hughes, Mastercard
María José Bachiller, ING
Laura Laso, ING

About ING

ING is a global financial institution with a strong European presence, offering banking services through ING Bank. ING Bank’s purpose is to empower people to stay one step ahead in life and business. ING Bank’s more than 52,000 employees provide retail and wholesale banking services to customers in more than 40 countries. ING Group shares are listed (in the form of certificates of deposit) on the stock exchanges in Amsterdam (INGA NA, ING.AS), Brussels and New York (ADRs: ING US, ING.N). Sustainability is an integral part of ING’s corporate strategy, as evidenced by the inclusion of ING Group shares in the FTSE4Good and Dow Jones Sustainability indexes (European and global), where the company is among the leaders in the banking sector.

About Mastercard (NYSE: MA)

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.  

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